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Chapel at the Park
Sales Office: 379 East Parkway, Chapel: 1844 East Parkway
Gatlinburg, TN, 37738, USA
800-693-6479 or 865-430-3372
865-430-3372

CHAPEL AT THE PARK:  Policies and Procedures

There are some limitations in the amenities that we are able to offer.

Most wedding packages includes one song for the processional and one song for the recessional. The price of your package does not include live music or instruments. Ask your wedding coordinator for details.

FLOWERS:  If your wedding package includes fresh flowers, they are priced as standard bouquets of Roses with or without babies breath and greenery.   You can choose from one of three styles:  Cascading, Nosegay or Hand Hand.   

For a cost of $10 each bouquet, you can add as seasonal mix of other flowers to your roses personalizing the look and style of your bouquet.

Should you want specialty (i.e. lilies, hydrangea, mums, peonies) or exotic flowers or specialty roses, we will work with the local florists to see if there will be an 'upgrade' fee.

Also, please remember we are a small resort town and at times it may not be possible to get some particular flowers requested. In those circumstances, we will make substitutions that match as closely as is possible to your request.

SERVICES PROVIDE:  For any and all services provided, our contract is with the bride and the groom only regardless of who made the payment for the wedding or the service. In the event of Acts of God, technical or human error, Chapel at the Park assumes responsibility only up to the financial amount paid for the particular service by the bride and groom. Chapel at the Park is the copyright holder for all portraits and negatives.

As with all chapels in the area, we can not accommodate guest professional photographers and limit the use of cameras by guests as this is the service we offer. No video equipment is permitted without prior written request.   This is the only way we can perform a well orchestrated ceremony.    We realize that this may seem strick, but it's the only way we can guarantee that our photographers will capture all of the special moments before, during and after your ceremony without over exposure from guest camera flashes and that guests do not step in front of our photographer while they are trying to do their job. 

AT THE CHAPEL:  Please note that in most packages the bride and groom are to arrive 30 minutes prior to the ceremony to dress and meet separately with the minister and photographer. (Unless your letter states differently) The bride may have one person arrive with her to assist her in dressing.

All other guests & family members, including children, must come dressed to the chapel. We want the focus to be on the bride and groom. We do not provide dressing accommodations for wedding guests. We also do not have accommodations for the bride, groom, or guests to change after the wedding.

For all Wedding Packages, any guests that attend over the maximum number allowable in each package, shall result in per person fee or a fee equivalent to the difference between your wedding package and the next larger wedding package. If your guest count exceeds 50 people in total (guests and bridal party) you will need to consider keeping your guest count to 50 or consider selecting a wedding package with a 2 hour reservation.

Cancellation Policy:   The deposit for your wedding is 25% of the total cost of your wedding.  Once you reserve your wedding with us and have paid your initial deposit (25% of the total wedding cost), you will have 72 hours in which to cancel your wedding with only a $25 cancellation processing fee.  If you cancel your wedding after 72 hours of paying your deposit, that deposit is non-refundable.   If for any reason, you need to cancel your wedding, Please call us at 800-693-6479.

Final payment is due 28 days prior to your wedding at which time your account should be paid in full.     You can postpone your wedding one time without penalty as long as your request is more than 28 days prior to your wedding date. 

Should you need to cancel within 28 days of your original wedding date, you will forfeit everything that you have paid toward your wedding. 

When outside vendors are hired to perform services included in your wedding package or that you have added to your wedding package, additional cancellation fees may be imposed in order to pay the deposits to these vendors. 

If any of this information is not clear, please give us a call and we will help clarify the details.